We bought a brand new car just so you can get your orders delivered to your door from Monday to Friday!
A small delivery fee of $5 will be applied for orders under $40.
Cut-off time for local delivery orders is 3PM Monday - Friday. There is no local delivery on Sundays. All orders placed on Saturday and Sunday will be delivered on Monday.
Our local delivery coverage zones include:
West: K2B K2C K2E K2G K2J
Central: K1N K1R K1S K1T K1Y K1Z K2P
East: K1B K1G K1H K1J K1V
Gatineau/Hull: J8P J8T J8Y J9H J9J
CANADA POST DELIVERY
In addition to our local delivery and in store services, we offer FREE shipping through Canada Post on orders that exceed $40*.
Shipping costs will be applied for orders under $40. Shipping may be delayed and take multiple business days due to the COVID-19 pandemic. A valid government issued ID is required for all purchases and you MUST present your ID when your items are delivered.
We process online orders Monday to Friday from 10am to 3pm.
Believe it or not, people place orders at 10pm and then send us a message right away asking when will they get there orders. Please remember that we are human too and do need our 8 hours of sleep.
IN STORE SHOPPING
Customers can safely order online and visit any one of our four locations across Ottawa. Once you arrive your order will already be ready for you.
All of our locations are open 7 days a week - please see our contact page for our hours.
Please remember to wear a mask and present your government issued ID when entering our locations.
Bank & Heron
1581, Bank St.
120, Rue Clarenece St.